Retail & LSD

World Global Service offers high-profile services operated with competence, thanks to the consolidated experience in the management of core services and complementary or soft services for shops, chain stores and businesses belonging to the large-scale distribution. We are able to promptly solve critical issues related to building, electrical, hydraulic maintenance, as well as air conditioning and firefighting systems, of which we also take care of ordinary maintenance. The offer is completed with complementary services such as cleaning, logistics, porterage, gardening and pest control: the whole care of your store, carried out by a single point of contact.

Ordinary maintenance of shops and chain stores

Ordinary maintenance activities for shops and chain stores, both as individual spaces and those inserted in structured contexts such as shopping centres, are planned on customers’ needs, considering the regulations in force and subsequently confirmed by a technical inspection.

WGS is also able to provide support to chain stores, planning periodic activities for individual spaces and ensuring qualified and expert support in commercial situations which, unlike civil systems, require superior guarantees and measures for reliability and operating times.

Routine maintenance work on shops and stores includes checking air conditioning or firefighting systems, as well as electrical or water systems.

Extraordinary maintenance of shops and chain stores

In the event that urgent, unplannable interventions are necessary, WGS acts promptly to avoid or minimize critical issues related to damage to structures or goods, as well as the actual closure of the store. Requests for extraordinary maintenance are managed through our dedicated portal, active 24/7 (including holidays). We guarantee a response time within 4 hours for the most urgent requests, rapid and decisive planning for all reported restoration activities.

Security of shops and chain stores

The safety of the stores we manage is a priority: for this reason we work with the utmost professionalism in the design, installation, ordinary and extraordinary maintenance of special and firefighting systems, to guarantee protection for people, structures and goods in the event of:

malicious events such as thefts, robberies, vandalism
atmospheric events such as rain, wind, lightning…
damage due to system breakages, explosions, floods, fires…
critical issues arising from the interruption of water, electricity, telephone or data lines.

Complementary services for shops and chain stores

The WGS offer is completed with complementary services (or soft services) dedicated to individual shops or multiple outlets: we are able to arrange cleaning services with different purposes and deadlines, logistics and porterage services, pest control and gardening services.

A complete range of solutions to allow you to delegate all the management activities of your shop or chain store.